Frequently Asked Questions
3kvi FAQ — Answers to All Your Questions
From opening an account to withdrawing money via bKash — find detailed answers to any question about 3kvi right here.
3kvi is a safe online betting and casino platform operated fully in Bengali for players in Bangladesh. Below we have answered the most common questions about account registration, deposits and withdrawals, gameplay, bonuses, and safe gaming. If you can't find your question, contact our 24/7 live chat support.
Account and Registration
To open an account at 3kvi, you need an active mobile number, an email address, and your full name. The registration process is completely online and takes just a few minutes. You must be 21 years of age or older.
No, each person may operate only one 3kvi account. Creating multiple accounts is a violation of our rules and may result in all accounts being permanently closed. This rule applies to ensure fair and safe gaming.
3kvi may ask you to complete account verification before processing a withdrawal. In that case, you may need to submit a photo of your National ID (NID) or passport. This is done to protect your account.
Use the "Forgot Password?" option on the 3kvi login page. A verification code will be sent to your registered email or mobile number. Use the code to set a new password. If you have trouble, get help from our support team via live chat.
Yes, 3kvi is fully mobile-friendly. The site runs smoothly on browsers on both Android and iOS devices. No separate app download is needed — just log in from your mobile browser and play from anywhere.
Deposits and Withdrawals
Deposits to 3kvi via bKash are generally instant. The money is added to your account within a few minutes after the payment is successful. There may occasionally be a slight delay due to bank server load, but that is rare.
The minimum deposit at 3kvi is ৳100 — this limit applies to all methods including bKash, Nagad, Rocket, and bank transfer. So you can get started with ease even on a small budget.
Log in to your 3kvi account, go to the "Deposit" section, and select Nagad as the payment method. Send money from your Nagad app to the provided number and confirm with the transaction ID. Minimum deposit is ৳100.
Withdrawal requests from 3kvi are generally processed within 5 to 30 minutes. Withdrawals via bKash, Nagad, and Rocket are the fastest. Bank transfers may take slightly longer, but are completed within a maximum of 30 minutes.
The minimum withdrawal at 3kvi is ৳500. 3kvi does not charge any additional fees on withdrawals. However, your mobile banking operator (such as bKash or Nagad) may apply their own transaction fees.
3kvi works with major commercial banks in Bangladesh, including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. For specific bank transfer instructions, contact support via live chat.
Games and Gameplay
At 3kvi you can bet on BPL and other local and international cricket matches. Bets can be placed both before the match starts and during live play. Go to the cricket section, choose your preferred match and market, enter the amount, and confirm. Each match market has its own rules and odds.
RTP, or "Return to Player," is a percentage that represents the theoretical amount a slot game returns to players as winnings out of the total amount wagered over the long term. For example, a 96% RTP means an average of ৳96 back for every ৳100 wagered. However, this is a statistical average, not a guaranteed result for every session.
Yes, in the 3kvi live casino section you can play with real dealers via live video streaming. There are Live Baccarat, Live Roulette, and Live Blackjack tables from top providers such as Evolution Gaming and Ezugi. Tables with Bengali-speaking dealers are also available.
Aviator by Spribe is available at 3kvi. It is a crash game — a multiplier increases as a plane flies higher, and you must cash out before the plane "crashes." Log in to the site and search for "Aviator" in the game lobby.
3kvi uses software only from reputable game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi. These providers use internationally certified Random Number Generators (RNG) that are audited by third parties. As a result, the outcome of every game is completely unbiased.
Bonuses and Promotions
When you open a new account and make your first deposit, you will receive a 100% welcome bonus — up to a maximum of ৳15,000. That means if you deposit ৳15,000, you will receive another ৳15,000 as a bonus. A 10x wagering requirement must be met to use this bonus.
A 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw it. For example: if you receive a ৳2,000 bonus, you must complete a total of ৳20,000 in wagers. See the 3kvi promotions page for full details on bonus terms and conditions.
The 3kvi VIP program has three tiers: Bronze, Silver, and Gold. By playing regularly and increasing your betting activity, you can gradually move up to higher tiers. Bronze tier earns up to 0.4% cashback per week, Silver earns 0.8%, and Gold earns 1.2%.
Yes, 3kvi offers weekly and seasonal promotional offers for regular members. Cricket betting offers and slots reload bonuses are available especially during BPL and T20 World Cup seasons. Check the promotions section regularly for the latest offers.
No, bonus balance cannot be withdrawn directly. Winnings earned from the bonus become withdrawable after the specified wagering requirement (10x) is met. Your original deposited funds, however, can be withdrawn at any time (minimum ৳500).
Safety and Responsible Gaming
3kvi uses industry-standard SSL encryption technology. Your personal information and financial transactions are transmitted through fully encrypted channels. Information is not shared with third parties — our privacy policy covers this in detail.
3kvi is only for those aged 21 or older. Age is verified when opening an account, and accounts belonging to minors are closed immediately. Responsible gaming is our priority.
Yes, 3kvi takes responsible gaming seriously. If you feel you need a break, you can contact us via live chat or at [email protected] to request a temporary or permanent self-exclusion. Your well-being is our primary concern.
As part of responsible gaming, 3kvi gives you the option to set a deposit limit. Contact live chat support to activate this feature. Being aware of your own budget is the first step toward healthy gaming habits.
3kvi offers 24/7 live chat support fully in Bengali. Click the live chat icon on any page of the site and ask your question in Bengali — our team is always ready to help. Email support is also available at [email protected].
If you feel that gaming is going beyond your control, contact 3kvi support immediately — we will assist you with the self-exclusion process. You should also talk to a trusted family member or friend. To learn more about responsible gaming, visit our responsible gaming page.
Still have questions? Get in touch with support
Our Bengali-speaking support team is by your side 24 hours a day. Start a live chat right now or send us an email — we will respond quickly.