3kvi Privacy Policy

3kvi ("we", "our", "platform") provides a reliable and secure service for online betting and casino users in Bangladesh. When you use 3kvi's website (3kvi.cam), register, or use any of our services, we collect certain personal information. This Privacy Policy ("Policy") clearly explains what information we collect, why we collect it, how we use it, and how we keep it safe.

This Policy applies to all of 3kvi's products, services, and websites. By using our services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please stop using our services.

3kvi may collect the following types of information from you at various stages. The purpose of collecting information is always to provide you with better service and to ensure the security of the platform.

3kvi uses your information only for the following legitimate purposes. We do not misuse your information under any circumstances.

3.1 Account Management and Service Delivery

Your information is used to create, verify, and manage your account. It is also needed to process transactions, confirm deposits and withdrawals, and improve your gaming experience.

3.2 Identity Verification and Age Confirmation

3kvi provides services only to users aged 21 and above. Identity verification is essential to confirm your age and to prevent fraudulent activity.

3.3 Security and Fraud Prevention

Your technical and financial information is analysed to detect and prevent money laundering, account hacking, and other fraudulent activities.

3.4 Customer Support

Our 24/7 live chat support team may use your account information to resolve your issues quickly and effectively.

3.5 Responsible Gaming

Information is used to monitor your gaming activity, promote responsible gaming, and provide assistance when needed.

3.6 Compliance with Legal Obligations

Certain information may be retained and used to meet applicable laws, regulations, and the requirements of regulatory authorities.

3kvi never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and bank transfers receive the information necessary to complete transactions. These third parties follow their own strict privacy policies.
• Technology Service Providers: Limited information may be shared with trusted technology partners for server hosting, data analytics, and security services.
• Legal Authorities: Information may be provided to law enforcement agencies when required by a valid court order, government investigation, or legal process.
• Game Software Providers: Game providers such as PG Soft, Pragmatic Play, JILI, and Spribe may receive limited information for technical reasons.
• Business Transfers: In the event of a company merger or acquisition, information may be transferred, but the protections of this Policy will remain in place.

The 3kvi website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language selection, and personalised settings. Disabling them may cause some features to stop working.

5.3 Analytics Cookies

Analytics cookies are used to monitor and improve website usage. This information is processed in aggregate and anonymous form.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some website functions to not work properly.

3kvi uses industry-standard security technologies and practices to protect your information. Our security framework consists of the following layers:

While we are committed to maintaining the highest level of security, transmitting information over the internet carries some inherent risk. We continuously improve our security measures to minimise this risk.

3kvi retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as the account is active, and for a defined period after account closure in accordance with legal requirements.
• Financial Transaction Records: For the applicable period in accordance with legal and regulatory requirements.
• Login and Technical Logs: For a limited period for security review purposes.
• Customer Support Conversations: For a defined period for service quality improvement.
• Marketing Communications: Until you unsubscribe or until a defined period has passed.

At the end of the retention period, information is securely deleted or anonymised so that your identity is no longer identifiable.

3kvi respects your right to data privacy. You have the following rights:

8.1 Right to Access Information

You may request a copy of the information 3kvi holds about you at any time. We will respond to your request as quickly as possible through lawful means.

8.2 Right to Correct Information

If any of your information is inaccurate, you may request a correction. Ensuring accurate information is also important for the security of your service.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes. We will stop marketing communications based on your request.

8.5 Right to Lodge a Complaint

If you have any complaint about the use of your information, contact us directly at [email protected] or through our 24/7 live chat.

3kvi strictly provides services only for those aged 21 or above. We do not knowingly collect any information from minors (under 21).

The age verification process during registration ensures that no minor can create an account. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the account.

If you believe a minor is using our services, please notify us immediately.

Although 3kvi serves users in Bangladesh, our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally.

For such transfers, we ensure that appropriate security measures are in place at every destination and that your information remains protected under this Privacy Policy. Before transferring data to a third country, we ensure contractual safeguards are in place.

3kvi may update or revise this Privacy Policy from time to time. If changes are made:

• The new version will be published on this page and the "Last Updated" date will change.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of our services after a change has been made will be considered as your acceptance of the updated Policy.

We therefore recommend checking this page regularly. If you have any questions, please contact our support team.

If you have any questions, complaints, or information-related requests regarding this Privacy Policy, please contact us:

We take your privacy seriously and are committed to reviewing all complaints and requests properly. We are grateful for your cooperation and trust.